DigiQuill Media, a division of Templar Business Resources LLC

Effective Date: December 15, 2025

Website: https://digiquillmedia.com

Contact: [email protected]

1. Introduction

DigiQuill Media ("DigiQuill Media," "we," "us," or "our") is a division of Templar Business Resources LLC, a digital services agency based in St. Cloud, Minnesota. We are committed to protecting the privacy and personal information of everyone who interacts with our website, forms, platforms, and services.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use our website at https://digiquillmedia.com and our related digital services ("Services"). It also describes your rights regarding your personal information and how you can exercise them.

By accessing or using our Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our Services.

2. Information We Collect

A. Information You Provide Directly

We collect personal information you voluntarily provide through:

•       Website contact and inquiry forms

•       Lead generation and opt-in forms

•       Appointment booking and scheduling pages

•       Service subscription or purchase forms

•       Surveys, questionnaires, and intake forms

•       Email, phone, and chat communications

•       SMS opt-in checkboxes and consent forms

This may include:

•       Full name and business name

•       Email address

•       Phone number (including mobile number for SMS communications)

•       Business address and location

•       Google Business Profile or social media details

•       Marketing goals and service preferences

•       Appointment and scheduling details

•       Payment information (processed securely by third-party providers)

•       Any other information you voluntarily submit

B. Information Collected Automatically

When you visit our website, we may automatically collect certain technical data, including:

•       IP address and general location

•       Device type, operating system, and browser type

•       Pages visited and time spent on each page

•       Referring URLs and navigation paths

•       Cookie and tracking pixel data

We use cookies and similar technologies to improve website performance, analyze user behavior, and deliver relevant content. You may disable cookies in your browser settings, though some features of our site may be affected.

C. Information from Third-Party Integrations

We may receive data through integrations with the following platforms, used solely to provide, improve, and report on our services:

•       GoHighLevel (CRM, automation, and marketing platform)

•       Google Analytics, Google Ads, and Google Search Console

•       Facebook / Meta advertising and pixel data

•       LinkedIn advertising and analytics

•       Zapier / Make.com (automation workflows)

•       Stripe, Square, and PayPal (payment processing)

•       Calendly or GHL Calendar (appointment scheduling)

3. How We Use Your Information

We use the personal information we collect for the following purposes:

•       To provide, operate, and improve our Services

•       To respond to inquiries, messages, and support requests

•       To schedule and confirm appointments and onboarding calls

•       To send service-related notifications and updates

•       To deliver reputation audits, digital reports, and marketing materials

•       To process payments and send invoices and receipts

•       To send SMS text messages to opted-in contacts (see Section 4)

•       To send optional marketing communications (only with your express consent)

•       To improve our website, advertising, and targeting strategies

•       To analyze performance and track campaign results

•       To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. SMS / Text Message Communications

IMPORTANT: This section governs our SMS text messaging program and is required for compliance with A2P 10DLC regulations enforced by U.S. carriers.

A. How We Obtain SMS Consent

DigiQuill Media only sends SMS text messages to individuals who have expressly opted in by:

•       Checking an unchecked SMS consent checkbox on one of our web forms, and

•       Providing their mobile phone number voluntarily, and

•       Submitting the form after reading the consent language displayed adjacent to the checkbox

SMS consent is never pre-checked, never required to submit a form, and is always separate from any other terms or agreements. Consent to receive SMS messages is never a condition of purchasing any product or service from DigiQuill Media.

B. Types of SMS Messages We Send

Once you have opted in, you may receive SMS messages including:

•       Appointment confirmations and reminders

•       Onboarding call confirmations and follow-ups

•       Service setup notifications and status updates

•       Review request follow-up communications

•       Audit delivery notifications

•       Customer support replies

•       Promotional offers and announcements (only when separately opted in)

C. Message Frequency and Rates

Message frequency will vary based on your interactions and the services you have enrolled in. Standard message and data rates may apply. Contact your mobile carrier for details about your plan.

D. How to Opt Out

You may opt out of SMS communications at any time by:

•       Replying STOP to any text message from DigiQuill Media

•       Emailing [email protected] and requesting removal

•       Calling us and requesting to be removed from our SMS list

After texting STOP, you will receive one final confirmation message and no further SMS messages will be sent. You may re-subscribe at any time by texting START or by opting in again through one of our forms.

E. How to Get Help

Text HELP to any DigiQuill Media message at any time to receive assistance, or contact us directly at [email protected].

F. SMS Data Privacy — Non-Sharing Policy

Mobile opt-in data, SMS consent records, and mobile phone numbers collected for SMS communications will NOT be shared with, sold to, transferred to, or used by any third party or affiliate for marketing or promotional purposes. All text-messaging originator opt-in data and consent records are kept confidential and will never be provided to any third-party marketers.

5. Payment Information

All payment transactions are processed securely through trusted third-party payment processors including Stripe, Square, and PayPal. DigiQuill Media:

•       Does not store full credit card numbers on its servers

•       Does not have direct access to sensitive cardholder data

•       Relies on PCI-DSS compliant processors to handle all payment data

Please review the privacy policies of our payment processors for more information on how they handle your financial data.

6. Data Security

DigiQuill Media implements industry-standard security measures to protect your personal information, including:

•       SSL/TLS encryption for all data transmitted through our website and forms

•       Secure cloud hosting with access controls and authentication requirements

•       Restricted internal access to personal data on a need-to-know basis

•       Regular review of data collection and storage practices

While we take reasonable precautions to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security and encourage you to use strong passwords and take precautions with your own devices.

7. Data Sharing and Disclosure

DigiQuill Media does not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

•       Service providers: Third-party vendors who assist us in delivering our Services (e.g., CRM platforms, email delivery, analytics), bound by confidentiality agreements

•       Payment processors: To complete transactions you initiate

•       Legal compliance: When required by law, court order, or government authority

•       Business transfers: In the event of a merger, acquisition, or sale of assets, with notice provided to affected users

•       With your consent: When you have expressly authorized us to share your information

We never share mobile opt-in data or SMS consent information with third parties for marketing purposes.

8. Data Retention

We retain your personal information for as long as necessary to:

•       Provide and maintain your Services

•       Comply with legal and regulatory obligations

•       Resolve disputes and enforce agreements

•       Support ongoing business operations and reporting

When information is no longer needed, we securely delete or anonymize it. You may request deletion of your personal data at any time by contacting [email protected].

9. Your Privacy Rights

A. For All Users

Regardless of your location, you have the right to:

•       Request access to the personal information we hold about you

•       Request correction of inaccurate or incomplete information

•       Request deletion of your personal information

•       Opt out of marketing communications at any time

•       Opt out of SMS messages by replying STOP

B. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information.

C. European Users (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including rights of access, rectification, erasure, restriction of processing, data portability, and the right to object to processing.

To exercise any of your privacy rights, contact us at: [email protected]. We will respond within 30 days.

10. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to:

•       Maintain session continuity and user preferences

•       Analyze website traffic and performance

•       Deliver targeted advertising (Google Ads, Facebook/Meta)

•       Track marketing campaign effectiveness

You may control cookies through your browser settings or opt out of targeted advertising through the Digital Advertising Alliance at www.aboutads.info. Note that disabling cookies may affect certain features of our website.

11. Third-Party Links

Our website may contain links to third-party websites, platforms, or resources. DigiQuill Media is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Children's Privacy

Our Services are intended solely for adults aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it promptly. If you believe a child has submitted information to us, please contact us at [email protected].

13. Changes to This Privacy Policy

DigiQuill Media may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

•       Post the updated policy on our website with a revised Effective Date

•       Notify active clients via email where required

Your continued use of our Services after any changes take effect constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

DigiQuill Media

A division of Templar Business Resources LLC

St. Cloud, Minnesota

Email: [email protected]

Website: https://digiquillmedia.com

This Privacy Policy is compliant with A2P 10DLC SMS regulations, CCPA, and GDPR requirements as applicable.

"How Can We Help?" — DigiQuill Media